PRIVACY POLICY
Valley Bank is committed to the belief that maintaining the
confidentiality of our customers’
information is the core of our relationship with our
customers. We promise that we will protect
your confidential information as set forth in this Privacy
Policy. Our Board of Directors have
adopted this Privacy Policy so that you will understand what
information we collect and how we
use it.
We collect nonpublic information about you from the
following sources: information we
receive from you on applications or other forms; information
about your transactions with us, or
others, and; information we receive from a third party, such
as a consumer reporting agency.
“Nonpublic personal information” is nonpublic information
about you that we may obtain in
connection with providing a financial product or service to
you. This could include information
such as account balances, payment history, and overdraft
history.
We are permitted by law to disclose nonpublic information
about you in certain circumstances to
nonaffiliated third parties. We do not sell or share
customer information to unrelated third parties
for the third parties to use for their own purposes. We do
share information with companies that
print checks for us, mail customer statements or letters or
provide data processing services.
These companies are acting on our behalf when they provide
these services and are obligated by
contract to maintain the information they receive in a
confidential manner. They are not
authorized to use the information for any other purposes.
We also provide information:
- when you authorize us to release information:
- to credit reporting agencies
- to other parties when it is necessary or helpful in
completing a transaction you initiate,
including other financial institutions and networks involved
in processing your
transactions;
- to comply with a law, regulation. court order or subpoena;
- to verify the existence of your account and general
information about the condition of
your account for a merchant or other financial institution;
- in response to an inquiry about whether a check you have
written on an account will clear;
- to local, state and federal authorities if we believe a
crime may have been committed
involving your account;
- to our independent auditors, consultants or attorneys and
to agencies that regulate us.
We understand that you expect the personal information you
have entrusted to us to be handled
with great care. We do not disclose any nonpublic personal
information about our customers to
anyone, except as necessary to provide services or as
otherwise permitted or required by law.
We restrict access to nonpublic personal information about
you to those employees who need to
know that information to provide products or services to
you. Our employees are educated about
the importance of maintaining confidentiality and customer
privacy. We maintain physical,
electronic, and procedural safeguards that comply with
federal standards to guard your nonpublic
personal information.
If you have any questions regarding this policy, please
contact the bank.
